Privacy Policy

Last updated: 27 July 2026

This policy explains how SWMS Sorted ("we", "us") collects, uses, and protects your information when you use our website and document generation service. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What we collect

Business details you enter: business name, ABN, contact name, phone number, state, and your logo — used to fill in your SWMS document.
Job information: the job descriptions, site addresses, and any photos or voice input you provide — used to generate your document. Voice input is transcribed in your browser; we receive the text, not the audio.
Payment details: handled entirely by Stripe. We never see or store your card number. We receive confirmation of payment and the email you provide at checkout so we can deliver your document and receipt.
Worker sign-off details:if you use the digital sign-off feature, workers' names, roles, licence numbers, and drawn signatures are collected and attached to your SWMS document.
Usage data: standard analytics such as pages visited and approximate location (country/city level), used to understand how the site is used and improve it.

2. How we use it

To generate, deliver, and let you re-download your SWMS documents.
To process payments and provide receipts.
To operate the worker sign-off feature you initiate.
To respond to support requests.
To monitor, secure, and improve the Service.

We do not sell your personal information, and we don't send marketing emails unless you opt in.

3. Who we share it with

We use a small number of service providers to run the Service, and share only what each needs to do its job:

Stripe — payment processing.
Supabase — secure database hosting for purchases, documents, and sign-offs.
Vercel — website hosting and analytics.
Anthropic — processing job descriptions and photos to produce document content. This data is not used to train models.
Resend — transactional email delivery.

Some of these providers store data outside Australia (for example, in the United States or Japan). We take reasonable steps to ensure they handle your information consistently with Australian privacy law. We may also disclose information where required by law.

4. Storage and security

Data is transmitted over encrypted connections (HTTPS) and stored with access controls. Document download links are protected by signed tokens. Some information (such as your "remember me" business details and generated documents for re-download) is stored locally in your own browser and never leaves your device unless you use it in a document.

5. Retention

We keep purchase records as required for tax and accounting purposes. Generated documents and sign-off records are retained so you can re-download them; sign-off links expire after 12 months. You can ask us to delete your documents and personal information at any time (see below).

6. Your rights

You can request access to, correction of, or deletion of your personal information by emailing support@swmssorted.com.au. We'll respond within a reasonable time. If you're unhappy with how we handle a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Cookies

We use only essential browser storage needed for the Service to work (such as keeping your progress through the document builder) and privacy-friendly analytics. We don't use advertising or cross-site tracking cookies.

8. Changes

We may update this policy from time to time. The version on this page applies from its "last updated" date.

9. Contact

Privacy questions? Email support@swmssorted.com.au.